Free local pickup | Ontario free shipping over $129* Free in-store pickup | Free shipping on orders over $129 in Ontario and $249 anywhere else*

Shipping & Returns

Free shipping

 

Order Processing

  • Successfully placed orders will receive an e-mail confirmation with order details.
  • All items are imported from Europe and shipped/picked up from our shop/warehouse in Toronto. 
  • For Pre-Order items, please find the estimated time of arrival at our warehouse in the product page. Please note that estimated arrival time is not guaranteed. We strive to keep our customers updated with the order status and follow up with our suppliers and shipping vendors constantly. After the item arriving at our warehouse/shop, please allow 2-3 business days for your items to be shipped out/ready to be picked up. You will receive a shipping confirmation email, with tracking as soon as your package goes out; For pickup customers, you will receive an email when your order is ready for pickup.

 

Delivery Options

  • In-store Pickup
An email will be sent when your order is ready for pickup and you will be able to pick up anytime between Tue - Sat 12:00 -18:00 at FUNSTY Shop: 696 Denison St, Markham, Ontario L3R1C1

 

  • Domestic Shipping

In-stock items are generally shipped within 2-3 business days using Canada  Post/ Fedex. 

We offer free shipping in Ontario on orders over $129.00 CAD. Free shipping is sent by Canada Post Expedited parcel/Fedex Ground. 

Only selected items will be eligible for free shipping in other provinces of Canada (outside Ontario) on orders over $249.00 CAD. For the oversized items (Bold Chair / Bold Bench / Tafla Mirror O3 / Tafla Mirror O4.5 / Tafla Mirror C3 / Tafla Mirror C4.5 / Rondo Mirror / Ice Cream Rug / Pickle Rug / Room Service Rug), the $85 CAD flat shipping rates will be automatically applied at the checkout. Please note that the Meltingpot Coffee Table is only available for local pickup.

  • Shipping to the United States.

We offer free shipping on all orders over $249.00 CAD across the United States (only on selected items). For the oversized items (Bold Chair Bold Bench / Tafla Mirror O3 / Tafla Mirror O4.5 / Tafla Mirror C3 / Tafla Mirror C4.5 / Rondo Mirror / Ice Cream Rug / Pickle Rug / Room Service Rug), the $245 CAD flat shipping rates will be automatically applied at the checkout.

Same as domestic shipping, all orders will be sent within 2-3 business days. Depending on your location, shipping times may vary. Please note that when ordering outside of Canada, you may be subject to import duties, customs taxes and/or brokerage fees. FUNSTY is not responsible for any of these charges. For further information on customs policies, please contact your local customs office. 

 

Returns

We would like you to be completely satisfied with your purchase. Your happiness is our highest priority. Regrettably, we cannot offer exchange or refund due to change of mind unless the product is faulty or defective. If this unfortunately occurs, we’ll gladly accept return of an unused item within 7 business days after you received the product. Items should be in the original condition. Customers will be responsible for shipping and handling charges to return the item.

If you feel you have received a faulty or defective product, please email us at info@funsty.ca for further instructions.
For a product to be eligible for return, the following conditions must apply:
  • The issue must be reported to info@funsty.ca within 7 days after you received the product.
  • A detailed description/image of the damage must be provided.
  • Product(s) is returned in the condition it was received (unused and in its original packaging).

*We are unable to assist with items that arrived broken, missing items, and missing packages outside of the 7-days return/exchange policy timeframe and without a photo of the broken items and/or package. Funsty™ is not liable for missing packages with confirmed delivery by courier.

 

Get In Touch

If you have any issues or questions about your order, please contact us at info@funsty.ca or call/text 416-420-6869

 

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