We would like you to be completely satisfied with your purchase. Your happiness is our highest priority. Regrettably, we cannot offer exchange or refund due to change of mind unless the product is faulty or defective. If this unfortunately occurs, we’ll gladly assist you with replacing or crediting the damaged items within 7 days after you received the product.
- The issue must be reported to firstname.lastname@example.org within 7 days after you received the product.
- A detailed description/image of the damage must be provided.
- Please note: if an order is refused or not picked up by the customer and is returned to us by the carrier, only the cost of the product will be refunded
*We are unable to assist with items that arrived broken, missing items, and missing packages outside of the 7 days return/exchange policy timeframe and without a photo of the broken items and/or package. Funsty™ is not liable for missing packages with confirmed delivery by courier.