Free local pickup | Free shipping over $129 in Ontario; over $249 rest of Canada and USA* Free in-store pickup | Free shipping over $129 within ON and over $249 rest of Canada/USA*

Refund Policy

Returns

We would like you to be completely satisfied with your purchase. Your happiness is our highest priority. Regrettably, we cannot offer exchange or refund due to change of mind unless the product is faulty or defective. If this unfortunately occurs, we’ll gladly accept return of an unused item within 7 business days after you received the product. Items should be in the original condition. Customers will be responsible for shipping and handling charges to return the item.

If you feel you have received a faulty or defective product, please email us at info@funsty.ca for further instructions.
For a product to be eligible for return, the following conditions must apply:
  • The issue must be reported to info@funsty.ca within 7 days after you received the product.
  • A detailed description/image of the damage must be provided.
  • Product(s) is returned in the condition it was received (unused and in its original packaging).

*We are unable to assist with items that arrived broken, missing items, and missing packages outside of the 7-days return/exchange policy timeframe and without a photo of the broken items and/or package. Funsty™ is not liable for missing packages with confirmed delivery by courier.

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